PRIVACY POLICY

Last Updated: December 2025

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Trelaine House of Love, Inc. (“we,” “our,” or “us”) is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request services.

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Information We Collect

We may collect:

• Full name

• Phone number

• Email address

• Service inquiry details

• Appointment and transportation requests

• Limited health-related information necessary to coordinate care

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How We Use Your Information

Your information is used to:

• Coordinate in-home care and transportation services

• Communicate regarding scheduling and care needs

• Improve our services

• Fulfill legal and regulatory requirements

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HIPAA Compliance

Trelaine House of Love, Inc. complies with the Health Insurance Portability and Accountability Act (HIPAA). We only collect the minimum necessary health information required to provide services and protect all protected health information (PHI) using secure safeguards.

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Information Sharing

We do not sell your information. Data is only shared:

• With authorized staff and caregivers

• As required by law

• With trusted service providers strictly for operations

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Data Security

We use reasonable administrative and technical safeguards to protect your data. However, no internet transmission is 100% secure.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting:

• Email: njbrael@yahoo.com

• Phone: 727-401-1523